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People and Respect

Cultural Cues for Quality Conversations


Description
In this micro-lesson, we teach employees and managers how to frame conversations to align with social and cultural needs. Where one culture may value fast and direct communication and welcome open debate and quick decisions, another culture may value formal and polite interactions, reputation protection, and thoughtful consideration over time. When we frame our conversations to align with different social and cultural needs, we are more likely to have a successful collaboration.
Content
  • Cultural Cues for Quality Conversations
Completion rules
  • All units must be completed