| Course | |||||
|---|---|---|---|---|---|
 | People and Respect Embrace the opportunity to explore and appreciate the diverse narratives that Black artists bring to the forefront, fostering a more inclusive and vibrant artistic community. This micro-lesson provides a brief but impactful glance at some of the... | ||||
 | People and Respect We illustrate how to address unconscious bias by building belonging in a healthcare setting. Creating a sense of inclusion and belonging is a skill that can be developed and provides a better, healthier workplace experience for everyone. | ||||
 | People and Respect An overview of Black History Month, its history, and its importance and relevance to our social fabric. | ||||
 | People and Respect March is Women's History Month and this lesson celebrates a few of the many accomplishments women have made and explores their role in shaping a more equitable world for everyone. | ||||
 | Safety The threat of an active shooter attack is rare but very real. The purpose of this training is to help employees prepare for potential active shooter situations. If you are in harm’s way, you will need to decide rapidly what the safest course of... | ||||
 | Compliance HIPAA violations come in all forms - but a surprisingly large number of expensive missteps start with simple mistakes. Learn why day-to-day behavior can have such a big impact in this area. | ||||
 | Conflict Resolution Effective conflict resolution reduces distraction, increases performance and gives employees confidence that their concerns will be heard, taken seriously, and fairly addressed. This course presents productive ways to manage workplace conflict. | ||||
 | Customer Service To provide employees with education, awareness, skills and strategies in order to interact effectively with difficult or challenging patients. | ||||
 | Customer Service This skill-building microlesson teaches employees and managers the power of positive language and tone by using words that convey optimism, empathy, and respect. The video scene takes place in a retail setting and shows how a sales associate uses... | ||||
 | Workplace Etiquette Develop workplace respect skills to become intentionally respectful. |
